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How do I know when a renovation is complete?

Question

How do I know when a renovation is complete?

Answer from Construction Brain

A renovation is complete when all work passes final inspections, you've received permits/certificates, completed a thorough walkthrough with your contractor, and all deficiencies are addressed to your satisfaction. However, the definition of "complete" involves several critical checkpoints that protect both your investment and safety.

Permit and Inspection Completion is your first milestone. In Toronto, any work requiring permits must pass final inspections before it's legally complete. For electrical work, you need ESA (Electrical Safety Authority) inspection and certificate. Gas work requires TSSA (Technical Standards and Safety Authority) approval. Building permits need City of Toronto Building Division sign-off. Don't accept "it's done" without these certificates - your insurance could deny claims on unpermitted work, and you'll face issues when selling your home.

The Final Walkthrough Process should be systematic and documented. Schedule this when lighting is good and you're not rushed. Test every fixture, outlet, faucet, and appliance. Check that doors and windows open/close properly, drawers slide smoothly, and all surfaces are properly finished. Look for scratches, dents, paint touch-ups needed, or uneven installations. Take photos of any deficiencies and create a written list with your contractor present.

Toronto-Specific Completion Requirements vary by project type. Kitchen renovations should include all appliances connected and functioning, proper ventilation installed per Ontario Building Code, and GFCI outlets where required. Bathroom renovations need proper waterproofing, exhaust fans vented to exterior (not attic), and grab bars installed to code if specified. Basement finishing requires proper egress windows, smoke detectors hardwired with battery backup, and separate electrical panel if adding significant load.

Quality Standards and Deficiency Resolution separate professional contractors from the rest. Expect minor touch-ups - paint scuffs, caulking gaps, or small adjustments are normal. However, major defects like uneven flooring, poorly fitted cabinets, or non-functioning systems indicate incomplete work. Professional contractors will return promptly to address legitimate concerns. In Toronto's competitive market, reputable contractors protect their reputation by ensuring customer satisfaction.

Documentation and Warranty Activation complete the process. You should receive warranties on materials and workmanship (typically 1-2 years for workmanship, manufacturer warranties on products), copies of all permits and inspection certificates, product manuals and care instructions, and contact information for any warranty claims. Keep receipts and photos of the completed work for insurance purposes.

Final Payment Timing is crucial - never pay final amounts until you're completely satisfied and have all required certificates. Ontario's Construction Act provides some protection, but prevention is better than legal action. Most contractors expect 90-95% payment upon substantial completion, with final 5-10% held until all deficiencies are resolved.

Next Steps: Schedule your final walkthrough during daylight hours, prepare a written list of any concerns, verify all permits are closed with the city, and don't release final payment until everything is truly complete. If you discover issues after the contractor leaves, document them immediately and contact your contractor within a reasonable timeframe - most will return to address legitimate concerns to maintain their reputation in Toronto's tight-knit construction community.

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